Care & Services
Care that's personal, consistent, and always there.
At Lavender Fields, care is not a checklist. It is a relationship. Our small team knows every resident. Their routines, their preferences, their needs. And we show up for them every single day.
24/7 nursing on call
A nurse is available around the clock every night, every weekend, every holiday. When something comes up at 2am, you won't be waiting for a callback or navigating a phone tree. You'll reach someone who knows your loved one.
For families, this is one of the most important things we offer. The peace of mind that comes from knowing a medical professional is always reachable. Not just during business hours. That is something you cannot put a price on.
"Day or night, a nurse is always just a phone call away. Not a voicemail."
Help with daily living
We assist with the activities of daily living, the everyday tasks that become harder with age, so residents can live comfortably, safely, and with their dignity fully intact.
Bathing
Gentle, respectful assistance with bathing and personal hygiene, tailored to each resident's preferences and comfort level.
Dressing & Grooming
Help choosing clothes, getting dressed, and maintaining personal appearance because looking and feeling good matters at every age.
Toileting & Continence
Discreet, compassionate support with toileting needs, handled with patience and without judgment.
Mobility & Transfers
Safe assistance moving around the home from bed to chair, room to room, reducing fall risk and supporting independence.
Medication Management
Licensed staff and AMAP-certified caregivers handle medication reminders, administration, and tracking. Nothing gets missed. Families don't have to wonder.
Transportation & Errands
When residents need to get out for an appointment or errand, we handle it. Most care, including our nurse practitioner, physical therapy, and pharmacy, comes directly to the house.
Our outcomes say more than we ever could
More than eleven years of care. These are the numbers that matter.
How we care and why it's different
The same team, every day
We don't rotate staff constantly. Residents see the same faces, build real trust, and never have to explain their preferences to someone new. Consistency is a form of care.
We know your loved one
With only 16 residents, our staff genuinely knows each person. Their personality, their history, what comforts them, what worries them. That is impossible in a large facility. It is just how we work.
Dignity above all
Every interaction, from helping with a bath to reminding about medication, is done with patience, respect, and care for the person's sense of self. We never rush. We never dismiss.
Family kept in the loop
We communicate openly with families. If something changes with your loved one's health, behavior, or mood, you'll hear from us not because you called to check in, but because we called you.
Call lights answered. Every time.
No one waits. No one is left alone wondering if anyone heard them. With 16 residents and a 1:6 ratio, our staff is close. When someone calls, someone comes. That is not a policy. It is just how a house works.
Nutrition and hydration, actively watched
We eat together at the table. Not alone in a room. That changes everything. Residents eat more, drink more, and stay connected. We know who needs encouragement to drink, who prefers warm tea, who will finish a glass if someone sits with them. Dehydration and weight loss are preventable. We prevent them.
Medication management you can trust
Missed or incorrect medications are one of the leading causes of health complications in seniors. At Lavender Fields, our licensed staff and AMAP-certified caregivers administer and track every prescription, coordinate with Davis Specialty Pharmacy in Elkins, and flag any concerns to the on-call nurse immediately. Good coordination means fewer gaps, fewer errors, and fewer medications that pile up over time without anyone asking why. We are not anti-medication. We are anti-chaos.
Getting there without the stress
Most care comes to us. Melissa Phares, our nurse practitioner from Davis Medical Center, sees residents here at the house. Physical therapy comes to us. No arranging rides, no navigating unfamiliar buildings, no steps to climb. Davis Specialty Pharmacy in Elkins delivers directly. When a resident does need to go out for an appointment or a personal errand, we handle the transportation reliably, safely, and with a familiar face behind the wheel. Families do not have to rearrange their schedules.
Meals together. Weight that comes back.
We sit together at the table for every meal. Not alone in a room. Not on a tray in a hallway. That matters more than most families realize. Shared mealtimes mean residents eat more, drink more, and stay connected to the people around them. For elders who have been struggling to keep weight on, this is often one of the first things families notice changing.
Hydration is something we actively watch. Dehydration in seniors is easy to miss and quick to cause serious problems. Our staff knows who needs encouragement to drink, who prefers warm tea over water, and who will finish a glass if someone sits with them. We pay attention to the small things because the small things are what keep people well.
"She had not gained weight in two years. Within six weeks here, she was back."
For families: what to expect
We know that placing a loved one in assisted living is one of the hardest decisions a family makes. Here's what we promise you.
Open communication
We will call you when something changes, not wait for you to ask. You will always know how your loved one is doing.
Welcoming visits
Come anytime. We encourage family involvement and want you to feel at home here too.
Honest answers
We'll tell you the truth about your loved one's needs, progress, and care even when it's hard to hear.
A real relationship
You're not dealing with a corporate intake process. You're talking to Jewels, Becky, and the team who will actually care for your family member.
Care for every chapter
Lavender Fields is a boutique assisted living home. Small by design, personal by nature. We offer care across a range of needs, including situations many larger facilities will not take on.
Post-hospitalization recovery
Coming home from a hospital stay is hard. Coming to Lavender Fields is easier. No steps to navigate, no cluttered hallways, no unfamiliar faces. Physical therapy comes directly to the house. Our staff watches nutrition and hydration closely. Residents eat together at the table, which makes a real difference in weight recovery. Families regularly tell us their loved one gained back weight they had been losing for months.
End-of-life comfort and care
When the goal shifts from recovery to comfort, we are here for that too. We support residents and families through end-of-life with dignity, presence, and compassion. No one should face that chapter in a place that feels like a facility.
Memory care, without lockdown
We care for residents with dementia and memory loss without locked units, without chemical restraints, and without the institutional feel. Our approach is relationship-based. In more than eleven years, no resident has ever wandered or gone missing.
Family relief stays
Sometimes a family needs a break. A vacation, a health situation of their own, or simply time to regroup. We offer short-term stays so families can step away knowing their loved one is in good hands.
Questions about care? Let's talk.
Every family's situation is different. Call us at (304) 630-1100 or schedule a tour. We are happy to walk you through what care at Lavender Fields looks like for your loved one.